Frequently Asked Questions
Answers
How do I inquire about a posting?You will need to contact the owner of the posting directly. You can send an e-mail inquiry in the "Details & Contact" section of any posting page. Membership is required. Back to the Top
How long does it take for a response to an inquiry?You are almost always dealing with an individual fractional or private residence club owner, rather than the resort's management or an automated reservation system. Most owners have jobs, families, and take their own vacations, all of which may cause a delay in response time. We typically ask that you give every owner one week to reply. If you have not received a response after one week, please send us the information and posting that you have inquired about and we will follow up. Back to the Top
How do I complete a rental transaction?Post your time, it’s only $99.95, your posting will stay active as long as your membership is active, your dates have not passed, and you have not deactivated the posting. For a small amount of money you can rent your residence on your own, and not share the profits.
On MembersTrade.com you are in control of your time. Members interested in renting your residence will e-mail you directly through your posting page in order to arrange the purchase. All you need to do is answer e-mails and move forward on finalizing the transaction when you've found your renter. You can choose to manage the transaction privately or make use of a third-party escrow service to help with the transfer Vacation Escrow. Back to the Top
How do I determine the rental price?You will need to do a little homework to determine your weekly rate. Having your residence priced right is very important in getting it rented. You might be able to check with local rental agencies it see what the public rates are for your time of year. With that information, you can determine your rate. It is also important to understand that if you rented your week through an agent you would pay between 25% and 40% of the rental price as a fee to the agent, so you should be able to give a good discount from the regular rate since we don't charge a commission.
Back to the Top
How do I determine the sales price? We can't advise you on your selling price. Watch out for agents that say they can get you a lot but want a large up-front fee. You will need to do a little homework to determine your best asking price, as this is very important in selling your fractional. Look at the other fractional that are posted on our website for your resort. Look at those that are currently for sale at your resort. With this information you should be able to come up with a good asking price.
Back to the Top
When does my posting expire?Your posting will stay active with MembersTrade.com as long as your membership is current, the dates of your posting have not passed, and you have not deactivated it. Utilize MembersTrade.com to plan years in advance saving your self time and money.
Back to the Top
What are my obligations?You must have a confirmation for the dates and location that you are posting. MembersTrade does not recommend posting dates that you do not have a confirmation for. You must pay your resort's maintenance fee before the guest arrives. You must notify the resort that the guest will be using your reservation. Once you have traded, rented or sold your time you need to deactivate the listing. You are in control of your posting at all times.
Back to the Top
Can I cancel my posting?Yes, just log into your account, go to my postings and deactivate the posting. There are no refunds.
Back to the Top
Can I make changes to the information about my unit?You cannot make changes to your listing after it is posted. If you need to make changes to the residence you own please contact us for assistance in changing your ownership profile.
Back to the Top
I have lost my password.Go to the home page of MembersTrade.com, in the top right hand corner where you would normally log in, click on the link “forgot your password” and follow the instructions to have an email sent to you, in order to reset your password.
Back to the Top
Do I need to pay any taxes?You may want to speak to your accountant about this topic.
Back to the Top
Can I get my money back?Unfortunately, we are unable to offer refunds.
Back to the Top
Can I list my property for Trade, Rent, and For Sale all at the same time?Yes. They would need to be separate postings, but this would give you the best visibility.
Back to the Top
I posted my week, but I don’t see it on your website. What’s wrong?Your listing should be posted immediately if this is a verified property. If this is not occurring, please contact us. Back to the Top
Can I register my week for Trade, Rent and Sale with another company also?Yes, you are free list your residence with anyone. Please make sure that you deactivate your listing with MembersTrade.com once you have traded, rented, or sold your time.
Back to the Top
How can I pay for my membership and posting fees?MembersTrade.com accepts all major credit cards. If you would like to pay by check or money order please contact us for arrangements. This can cause a delay in the activation of your membership or postings.
Back to the Top
Why should I post my residence on MembersTrade.com?It's only $99.95, your posting will stay active as long as your membership is active, your dates have not passed, and you have not deactivated the posting. For a small amount of money you can rent your residence on your own, and not share the profits.
On MembersTrade.com you are in control of your time. Members interested in renting your residence will e-mail you directly through your posting page in order to arrange the purchase. All you need to do is answer e-mails and move forward on finalizing the transaction when you've found your renter.
Back to the Top
Do I need to have web development experience to be able to post my property?Web development experience is NOT required. When you become a member, you are provided a user id and password to login to Memberstrade.com. Once you log in, you can create your posting by simply filling in the generic template that has already been developed to format your web page so that it appears as a professionally completed site. That's it! Quick and easy!
Back to the Top
How do I make arrangements to trade with other property owners?All trading arrangements are made directly between the property owners interested in exchanges. A premium membership is required to view the trade area of MembersTrade.com. MembersTrade.com does not get involved in discussions, negotiations or any arrangements between parties. Nor does Memberstrade.com assume any liability for the arrangements made.
Back to the Top
How do I handle the closing and paperwork for a rental or a sale?MembersTrade.com recommends utilizing a Vacation Escrow Service to assist with this process.
Back to the Top
Can I list all of my weeks in one posting?Only one reservation is allowed to be advertised per posting, no multiple residences in the comments field. A separate posting is needed for each non-consecutive reservation
Back to the Top
I have many fractional weeks that I would like to trade or rent, how can I best utilize MembersTrade.com?You can post your residence for trade and rent on MembersTrade.com giving you exposure to more vacationers. You are in control of your weeks.
Back to the Top
What if the location or dates I want are not available?On MembersTrade.com, luxury fractional and private residence club owners post their time for trade, rent or sale, so we do not have any inventory other than what you see posted. The best option is to complete a WishTripSM request, available from the home page, or after a search that produces no results. A WishTripSM is a free service for our Classic, and Premium Members. When a member posts a residence matching your preferences we will send you an email notification.
Back to the Top
What is a WishTripSM?A WishTripSM is a wish list where you can request specific locations, or dates to trade, rent or purchase. When a member posts a residence matching your request you will be given an email notification.
Back to the Top
How do I create a WishTripSM?Conduct a search for the location or dates that you desire, if there is no matching listings, simply save the search by naming your WishTripSM. You will be able to view all of your WishTripsSM under your account area when logged in.
Back to the Top
How much does a WishTripSM cost?We provide WishTripsSM as a complimentary service for our Classic and Premium Memberships. There is no limit and no additional fees for this service. Name your WishTripsSM to keep track of your different vacations. When a member posts a residence for trade, rental or sell that matches your request, you will receive an email notification!
Back to the Top
How will I be notified that there is a match to my WishTripSM?MembersTrade will send you an email notification using the email address you provided at registration. It is that simple.
Back to the Top
|
